Refund policy
Returns & Refund Policy
We accept returns within 14 days of delivery.
Customers are responsible for return shipping costs.
We do not offer refunds. Approved returns are issued as store credit.
Returns are only accepted for items that are unused, unworn, and in original packaging.
Returns and Exchanges Details
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Returns or exchanges must be requested within 14 days of delivery.
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Returns will be processed as a credit note, which can be used for future purchases.
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Exchanges are subject to product and color availability.
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A one-time exchange is offered free of cost. After that, shipping and handling charges will apply for any additional exchanges or return requests.
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This return and exchange service is available within India and internationally.
Non-Returnable Items
We do not accept returns or exchanges for:
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Made-to-order products
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Customized or personalized items
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Monogrammed products
Conditions for Returns
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Items must be returned in new and unused condition, with original packaging.
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Returns that do not meet these conditions will not be accepted.
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A complete box opening video is required to process any return or exchange request.
Additional Information
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Store credit codes are valid for 60 days from the date of issue.
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Zardouzee reserves the right to accept or reject any return or exchange request based on product condition and compliance with the policy.
Contact Us
If you have any questions, please contact us through our website.